Frequently Asked Questions (FAQ)
What kind of products do you have?
We offer a wide range of cleaning supplies, including mops, detergents, rags, and other cleaning tools.
How do I place an order?
You can select products and add them to your shopping cart through our website, and then follow the prompts to check out.
How long does it take to process an order?
Normally, we process and ship your order within 24-48 hours after receiving it.
How do I cancel my order?
If you need to cancel your order, please contact us as soon as possible by email at nylayaholden@enchantingmopllc.com or by phone at (+1)6029605309. We will do our best to accommodate your cancellation request.
What payment methods do you offer?
We accept major credit and debit cards (Visa, MasterCard, American Express) and PayPal.
How do I track my order?
After shipping, we will send you a tracking number via email. You can use this number to check the status of your order on our logistics partner’s website.
What if there is a problem with the product I received?
If you have any issues with the product you received, please contact our customer service team immediately and we will provide you with a suitable solution.
Contact Information
Email: nylayaholden@enchantingmopllc.com
Phone: (+1)6029605309