Shipping Time
We aim to process and ship your order within 24-48 hours of placing it. The exact shipping time depends on your location and the shipping method you choose, but it usually takes 3-7 business days.
Shipping Costs
Shipping costs will be calculated based on the weight, volume, and destination of your order and will be displayed at checkout. We may offer free shipping during certain promotional periods.
Tracking Your Order
Once shipped, we will email you a tracking number. You can use this number to check the status of your order on our logistics partner’s website.
International Shipping
Currently, we only offer shipping within the United States. International shipping is not available.
Damaged or Lost Shipping
If your order is damaged or lost during shipping, please contact our customer service team immediately (nylayaholden@enchantingmopllc.com or (+1)6029605309). We will coordinate with the logistics company to ensure that you get the right solution.
Contact Information
If you have any questions about our shipping policies, please contact us at:
Email: nylayaholden@enchantingmopllc.com
Phone: (+1)6029605309